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How can I stop receiving credit solicitations? How do I stop a specific bank from sending me solicitations?

You can stop receiving unsolicited "preapproved" credit card offers by having your name removed from the credit reporting agency mailing lists. Call (888) 5-OPT-OUT (that is, (888) 567-8688) or visit

If the solicitations are coming from a specific bank, call or write to the bank, requesting that it stop sending the solicitations.

You can also contact your present creditors and ask to be placed on their "Do Not Solicit List."

More detailed information is available at the Consumer Financial Protection Bureau website.

Last Reviewed: April 2021

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on should not be construed as legal advice or a legal opinion of the OCC.

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